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Leveraging employee engagement to benefit customers

Leveraging employee engagement to benefit customers

by Myra Cocca, APR | Jan 11, 2019

Take advantage of one of your greatest assets: your people. Create stronger employee engagement to improve your customer experience.

Building in feedback loops to move the needle

Building in feedback loops to move the needle

by Myra Cocca, APR | Oct 2, 2018

Feedback is a key part of good communication. Check out these tips on building in feedback loops to assess the effectiveness of your communications.

Building resilience helps organizations better navigate change

Building resilience helps organizations better navigate change

by Myra Cocca, APR | Jul 16, 2018

For organizations to change, people must change. And resilience helps accomplish this. Check out these tips on how to become more resilient.

Want to improve employee retention? Grow your staff’s leadership skills.

Want to improve employee retention? Grow your staff’s leadership skills.

by Myra Cocca, APR | Jun 19, 2018

From day 1, it’s important to have a plan in place to grow employees’ leadership skills. Get started with these tips.

2018 PRSA CONNECT Conference highlights

2018 PRSA CONNECT Conference highlights

by Myra Cocca, APR | Jun 1, 2018

Check out these key take-aways from the PRSA Employee Communications Section Conference in Nashville.

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IronStrike is a WBE-certified company that specializes in helping organizations manage change through effective employee and leadership communications.