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Leveraging employee engagement to benefit customers

Leveraging employee engagement to benefit customers

by Myra Cocca, APR | Jan 11, 2019

Take advantage of one of your greatest assets: your people. Create stronger employee engagement to improve your customer experience.

Great training, internal comms drive a memorable CX

Great training, internal comms drive a memorable CX

by Myra Cocca, APR | Oct 27, 2017

Customer experience is a key differentiator in business. Learn how training and internal communications shape it.

Building a better customer experience (CX)

Building a better customer experience (CX)

by Olivia Huser | Sep 20, 2017

The essential building blocks you need to construct a better customer experience.

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Recent Posts

  • Ignite brand advocacy with effective internal communications
  • Leveraging employee engagement to benefit customers
  • Key messaging missing the mark? Here’s how to fix it.
  • Building in feedback loops to move the needle
  • Using technology to plug into mobile workforces
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IronStrike is a WBE-certified company that specializes in helping organizations manage change through effective employee and leadership communications.